Pulpit Admin streamlines transportation management with a cloud-based CRM, optimizing driver onboarding, trip tracking, and customer support for smoother, data-driven fleet operations.

To support the expanding footprint of Pulpit Mobility, ETY was tasked with building an intelligent backend solution — a scalable cloud-based CRM and admin panel designed to manage drivers, trips, feedback, and operational workflows in real time.

With the rapid growth of driver fleets and customer base, Pulpit Mobility faced fragmented processes, manual data handling, and lack of operational transparency. Key challenges included slow onboarding, inconsistent trip tracking, and ineffective communication channels between departments.

We designed a powerful admin dashboard that centralizes control of fleet operations, driver records, and customer interactions. The platform features automated workflows for onboarding drivers, trip assignment, and status monitoring. With integrated CRM tools, the system tracks customer queries, feedback, and support tickets, ensuring quick resolutions.

Pulpit Admin transformed backend complexity into streamlined intelligence. With our scalable CRM and admin dashboard, Pulpit Mobility now operates with speed, precision, and insight — ensuring both drivers and passengers experience seamless service. This project reflects ETY’s expertise in backend infrastructure that fuels smart transportation systems from the inside out.